The Grayson Apartments – Frequently Asked Questions

If you are searching for modern apartments in Clarksville, TN near Governor’s Square Mall and downtown attractions, The Grayson offers upscale living with premium amenities and convenient access to shopping, dining, and entertainment. Below are answers to frequently asked questions about our community.

FAQ

How do I apply for an apartment at {{community.name}}? Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour. What are the application requirements and fees? You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a class="faq-link" href="tel:{{ community.phone }}">{{ community.phone }}</a> for the current amount and security deposit details Does your community require renters’ insurance? No, The {{ community.name }} does not require renters’ insurance. How much is the security deposit? The security deposit is $500 and is refundable. There is also a $120 administrative fee due at move-in. What is the application process and how long does it take? Prospective residents must complete the online application and submit the required application fee. Applications are typically processed within 24 to 72 hours, depending on screening and verification timelines. What utilities are included in the rent? Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately. How can I pay rent? Residents can pay rent through our secure online portal or in person at the leasing office. We also offer [OPTIONAL: FlexPay or other payment programs] to help you split rent into smaller, manageable payments. What amenities are available at {{ community.name }}? {{ community.name }} offers a variety of amenities, such as a shimmering swimming pool with sundeck, a bark park, and a bistro and coffee bar. Visit our <a class="faq-link" href="/amenities/" rel="noopener" target="_blank">amenities page</a> for a full list. Are the apartments pet friendly? Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" rel="noopener" target="_blank">pet page</a> for details. Are the apartments furnished, unfurnished, or both? All apartment homes at The {{ community.name }} are unfurnished, allowing residents to personalize their living space. Do you offer in-unit laundry, on-site laundry, or both? Each apartment home includes washer and dryer connections. How are packages delivered at your property? Packages are delivered to secure package lockers located at the leasing office for resident pickup. What floor plans are offered at {{ community.name }}? We offer two and three-bedroom floor plans. Visit our <a class="faq-link" href="/floorplans/" target="_blank" rel="noopener">Floorplans page</a> to explore availability. Can I tour a floor plan online? Yes! You can preview our layouts on the Floor Plans or Community Tour pages. Where is {{ community.name }} located? We’re located at 1523 Nolen Road, near Dunbar Cave State Park. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes. Is there access to public transportation? Yes—our location offers convenient access to nearby public transportation or major roadways. What schools is your property zoned for? School zoning information may vary. Please contact the local school district for the most accurate and up-to-date zoning details. What shopping centers and grocery stores are nearby? The {{ community.name }} is conveniently located near Publix Super Market, Walgreens, Kroger, Governor’s Square Mall, TJ Maxx, Lowe’s, Kohl’s, Target, Walmart Supercenter, Burlington, Belk, and JCPenney, making shopping and errands easy. What restaurants are close to your property? Residents enjoy a variety of nearby dining options including Black Rifle Coffee Company, Casa Blanca Mexican Restaurant, Rafferty’s, LongHorn Steakhouse, Olive Garden, Mizu Japanese Steakhouse, Strawberry Alley Ale Works, Legends Smokehouse & Grill, and Old Chicago Pizza & Taproom. What local attractions are nearby? The {{ community.name }} is located near some of Clarksville’s most popular attractions, including Beachaven Vineyards & Winery, Dunbar Cave State Park, F&M Bank Arena, Austin Peay State University, the Customs House Museum & Cultural Center, Clarksville Greenway, Liberty Park & Clarksville Marina, Roxy Regional Theatre, and McGregor Park Riverwalk. How do I submit a maintenance request? Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a class="faq-link" href="tel:{{ community.phone }}">{{ community.phone }}</a>. Are emergency maintenance services available? Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues. When is rent due each month? Rent is due on the 1st of each month and is considered late after the 5th. What happens if a resident needs to break their lease early? Residents must provide a 60-day written notice and pay a lease termination fee equal to two months’ rent. Any concessions received at move-in must be repaid upon early termination. Which utility company provides service for your property? Electric service is provided by CDE (Clarksville Department of Electricity). Which internet or cable companies serve your property? Internet service is provided through Pavlov Media. Residents may choose their preferred cable provider separately. What should new residents expect on move-in day? Keys are provided after the lease has been signed and all move-in balances have been paid. A pre-inspection of the apartment will be completed with a member of the office team to ensure everything is ready and documented. What is your move-out process? Residents must provide a 60-day written notice prior to moving out. A walkthrough with staff will be scheduled, all keys must be returned, and any remaining balance must be paid. Do you offer move-in specials? We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a class="faq-link" href="tel:{{ community.phone }}">{{ community.phone }}</a> or visit our <a class="faq-link" href="/specials/" target="_blank" rel="noopener">Promotions page</a> for the most up-to-date information. Are short-term or flexible leases available? Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options. How can I schedule a tour or get in touch with {{ community.name }}? You can call us at <a class="faq-link" href="tel:{{ community.phone }}">{{ community.phone }}</a>, send a message through our <a class="faq-link" href="/contact_us/" target="_blank" rel="noopener noreferrer"> Contact page</a>, or stop by our leasing office during business hours: Mon-Fri: 9:00 AM-5:30 PM Sat: 10:00 AM-4:00 PM Sun: Closed Do you offer virtual tours? Yes, The {{ community.name }} offers virtual tours for prospective residents. Do you offer self-guided tours? No, we do not currently offer self-guided tours. Please contact the leasing office to schedule a guided tour.